Great new music from the UK and around the world, top-notch comedy, ground-breaking-theatre, classes and workshops, a well-stocked bar and friendly staff... all make us one of the best live venues in the South East.
How to book
- Most of our events can be booked online
- We accept most credit and debit cards online and cash and cheques at our box office
- Additional charges: A 50p per ticket administration fee is applicable for all purchases. When booking tickets online you can choose how your tickets are dispatched. We can keep your tickets at the box office for you to collect on the day of the event, or beforehand if you would prefer.
- Unfortunately we can't accept unpaid reservations, please have your ticket with you to enter a performance or screening.
- Where concession prices are quoted for some shows, this applies to children under the age of 16, those in full-time education and those in receipt of state benefit and anyone over the age of 60. Proof of entitlement may be required.
Concessions for classes and workshops
We know times are tough and don’t want to exclude anyone who wants to take part in a class or workshop, so we’re offer 40% off the cost of our adult classes and workshops if you’re in receipt of low income benefits (including pension credits, but not state pension), or in full-time education. For children’s courses concessionary prices apply to children of those in receipt of benefits.
Our opening hours
- Monday to Friday 10am – 6pm and evenings when there is an event, class or workshop
- Saturdays 10am-1.00pm and and evenings when there is an event
- Opening times may vary during school holidays
How to find us
We’re located on Queen’s Road in Aldershot – a 15-minute walk from the Rail and Bus stations and close to the Westgate leisure complex.
Car parking onsite
We have limited free parking on-site which is located behind the building with access from William Farthing Close (off Queen’s Road).
Local buses (numbers 4 and 5) stop nearby.
We are half a mile from Aldershot train station, which is a 10-minute walk via Station Road and Victoria Road.
We welcome disabled customers and our staff will be pleased to assist you during your visit. If you have any access requirements or questions, please do discuss them with the Box Office when booking tickets.
If you would like to discuss any access requirements prior to your visit please call the Box Office on 01252 330040 or email us.
If you are disabled and require the full-time support of an assistant or companion, they will be eligible for a free ticket on the understanding that they would be responsible for your welfare and evacuation. Please ensure that you make this clear at the time of booking, as spaces for seated events may be limited. We regret that complimentary tickets are not available online: please contact the Box Office on 01252 330040, or alternatively email us your details and we will contact you.
Some music events are standing only. Customers with access requirements or those who have difficulty standing for long periods should inform the Box Office in advance of the event. The Duty Manager of the event will do everything possible to ensure a comfortable viewing position is provided. We regret that, given the nature of the space, we cannot always guarantee a seated position will give a reasonable view of the performance as we have a limited number of seats available at the back of the space. It is not possible to place freestanding stools or seats at the front of the auditorium due to restrictions set out in our licence.
We have one wheelchair that can be requested on a first come, first served basis on the understanding that a companion will assist you in the event of an evacuation.
Special effects such as haze and strobe lighting are frequently used during performances. Please do contact us if you have any concerns or queries.
We have a car park to the rear of the venue with 2 dedicated disabled parking spaces near the rear entrance, which has ramp access to the building.
We are half a mile or 10 minute walk from Aldershot train station, but please note the last bit is uphill. Local buses (4 & 5) stop nearby.
There is level access to the stage and backstage area, as well as an accessible wc/shower next to the dressing room.
There is both an audio and visual emergency alarm in the theatre.
The West End Centre is equipped with an induction loop in the box office. In the theatre, an induction loop can be used. Please ask a member of staff and switch your hearing aid to ‘T’ for the duration of the performance. If you are having difficulty with the reception, please inform a Steward or Technician and they’ll try to improve the sound. The fire alarm is equipped with a flashing beacon to aid you should evacuation be necessary.
Large-print bar prices are available from the bar and box office. Large print publicity material can be provided if required: please contact the Box Office and they will be happy to help.
If you are visually impaired and require any assistance during your visit, please inform a member of staff.
For those with registered working dogs, a member of staff can be arranged to dog-sit for you for the duration of the performance: please let us know at least 24 hours in advance if this is required.
The West End Centre has flat access to all main spaces and accessible WC facilities.
For seated events, a limited number of wheelchair spaces are available, but advance notification must be given. If you would prefer to sit in a theatre seat rather than your wheelchair, staff will be pleased to help you. Like all customers, wheelchair users are urged to book in advance as all spaces held for wheelchair users are released onto general sale once all other seats are sold.
Child Protection Policy
Our policy outlines the procedures we have in place to protect your children when they are using our venue. Download the policy as a PDF here.